Payment Product Specialist

1036369
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  • Tipo de emprego

    Permanente

  • Localização

    São Paulo - SP

  • Área de especialidade

    Produto

  • Setor

    Tecnologia da Informação

  • Salário

    Pacote compatível com mercado
Compartilhar vaga

Payment Method _ Gateways _ Acquirers _ Card schemes _ Payments operations _ APIs

Who we are

BetMGM Brazil is a Brazilian betting and online gaming operator, formed by a strategic partnership between two industry leaders: MGM Resorts International, a global powerhouse in gaming and entertainment, and Grupo Globo, Latin America’s largest media conglomerate. Together, we are poised to revolutionize the Brazilian market with a cutting-edge sports betting and iGaming platform, offering a responsible and unparalleled gaming experience.

Leveraging MGM Resorts' extensive expertise in gaming and entertainment, combined with Grupo Globo's deep understanding of the Brazilian consumer and its unrivaled media reach, BetMGM Brazil is uniquely positioned to become a leading force in one of the world’s fastest-growing regulated markets. Our commitment to excellence, innovation, and customer-centricity drives us to set new standards in the industry, delivering a product that not only entertains but also engages with integrity and responsibility.

As we prepare to launch in early 2025, in a regulated market, our vision is clear: to establish BetMGM Brazil as the go-to destination for sports betting and online gaming, where cutting-edge technology meets a deep understanding of our audience, creating experiences that are both thrilling and trustworthy.

Scope of responsibilities:
● Analysing data and performance regarding Payment products, creating reports and taking actions based on the results to maximize payment acceptance rate.
● Figuring as a bridge between developers and PSPs when implementing and launching new Payment Methods/PSPs.
● Optimising payment method performance through payment gateway configuration, payment routing and risk configurations.
● Performing testing and quality assurance of payment methods.
● Manage escalation of payment issues with providers, tech support and other departments.
● Gather feedback from CS/Payment/Risk Teams for further system improvements and assiste the Product Team with prioritisation.
● Maintain Provider relationships and follow up on performance, metrics and transaction troubleshooting.
● Maintain documentation of Payment Methods such as customer flow, limits, etc.

Requirements:
● 2+ years’ experience in technical product payments development
● Understanding of the payments ecosystem, including merchant needs, gateways, acquirers, card schemes, payments operations, APIs and reporting portals
● Familiarity with various software development methodologies
● Experience in using payment aggregators like Payment.IQ is a plus
● Project management experience
● Technical aptitude and strong organizational skills
● A healthy approach to prioritization
● Proficiency in Microsoft Excel
● You speak English fluently (B2+/C1 level is a minimum, as we communicate mostly in English).


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